Privacy Policy

RIYBOT Technologies is based in Riyadh, Saudi Arabia. We provide AI voice agents configured for businesses, including phone answering, FAQ handling, lead capture, and related dashboards.

Website and contact: name, email, and message content you submit through forms on our site.

Voice demos and calls: audio of the conversation, transcripts, caller details shared during the call (such as name or phone if spoken), and call metadata (time, duration, language, outcomes).

Business accounts: login credentials and business configuration needed to run your agent (services, hours, FAQs, and related settings provided by you or set up with our team).

Technical data: basic device and browser information, IP address, and usage logs needed to operate and secure the service.

To provide and improve the AI voice agent, website, and dashboards; to respond to inquiries; to configure agents for your business; to show call results and leads to authorized users; and to maintain security and prevent abuse.

We do not sell your personal information.

When a caller speaks with a RIYBOT agent (web demo or business phone line), the conversation may be recorded and transcribed so the business can review outcomes and so we can operate and improve the service. Businesses are responsible for informing their callers as required by applicable law.

We may share information with infrastructure and service providers that help us host, process voice, or operate the platform — only as needed to deliver the service. We may also share information if required by law or to protect RIYBOT, our users, or the public.

Business customers can access call and lead data for their own agent and accounts. We do not publish caller conversations publicly.

We keep information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Contact-form messages and call records are retained according to operational need and applicable requirements.

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure; please use strong passwords for any portal access we provide.

You may request access to or correction of personal information we hold about you, or ask questions about this policy, by contacting us through the website contact form. Business customers can also manage account data through their portal where available.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site or services after an update means you accept the revised policy.

For privacy questions, use the contact form on riybot.com or reach the RIYBOT team through the channels we share with you during onboarding.